Arijit Sengupta, BeyondCore, Inc. CEO, recently confirmed that Salesforce.Com, Inc. (NYSE:CRM) had already signed a deal to acquire BeyondCore.
Meanwhile, last week, Salesforce.com has revealed a new Salesforce Health Cloudtelehealth solution that enables patients and care providers to communicate via video chat.
Salesforce.com and BeyondCore Integration
Prior to the deal with Salesforce.com, BeyondCore had already jumped into data analytics. It had introduced product versions that enabled its offering to serve as an add-in to Microsoft Corporation (NASDAQ:MSFT) Microsoft Office.
Taking the game to a whole new level, BeyondCore can further live up to its name as it integrates within the Salesforce.com ecosystem. Now, it can potentially tap different platforms other than Microsoft Office.
Salesforce Health Cloud Telehealth Solution
Salesforce Health Cloud already allows a one-way video communication between care providers and patients, allowing the former to monitor the latter on their devices real-time. With the introduction of a two-way video communication, users on both ends can have better and more convenient experience and provision. As Joshua Newman, M.D., Salesforce.com General Manager (GM) of Healthcare and Life Sciences, noted, users on the platform can communicate with each another just like how they would normally communicate with their family and friends in the digital era.
According to the 2016 Connected Patient Report of Salesforce.com, more than 60% of patients with health insurances and care providers are open to virtual care, especially when it comes to matters that are unnecessarily urgent in nature. Should patients be in need of anything or have general health concerns, they can simply communicate with their care providers using the Salesforce Health Cloud app on their devices. Care providers, in turn, can render immediate response and evaluate concerns wherever they may be.
The app is also integrated with the medical profile of patients to enable care providers a convenient and contextualized management experience. Overall, the new telehealth solution can further lower costs, maximize resources, increase the quality of patient management, and optimize outcomes. Robert Van Tuyl, Easter Seals Bay Area Chief Innovation Officer (CIO), believes that telehealth solutions are the future of integrated healthcare as they transform the industry and strengthen patient-healthcare-provider relationships.
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